Privacy Notice

Effective Date: November 2025

At KANGAROOBET88, we prioritise the protection of your personal information and are committed to maintaining a secure and transparent online gaming environment. This Privacy Notice outlines how we collect, store, use, and safeguard your information in compliance with the Australian Privacy Act, GDPR principles, and global AML/KYC regulatory standards.

1. Information We Collect

When you create an account, use our services, or interact with our platform, we may collect the following types of information:

• Personal identification details (full name, date of birth, gender)
• Contact information such as email address and mobile number
• Verification documents (driver’s licence, passport, ID card, selfie verification)
• Banking details, wallet IDs, and transaction records
• Device data including IP address, browser type, and device specifications
• Gaming activity, session logs, deposit/withdrawal behaviour, and bonus usage

2. How We Use Your Information

Your information may be used for the following purposes:

• Verifying identity and preventing underage or unauthorized access
• Meeting AML, KYC, and regulatory compliance requirements
• Processing deposits, withdrawals, and secure payments
• Optimising platform stability, functionality, and user experience
• Assisting with customer support, account management, and dispute resolution
• Sending service alerts and promotional updates (only with your consent)

3. Who We Share Your Data With

KANGAROOBET88 shares personal data only when necessary and strictly with trusted, authorised third parties:

• Secure payment processors and financial institutions
• Identity verification and anti-fraud service providers
• Regulators or law enforcement agencies when legally required
• Licensed auditors, compliance teams, and legal consultants

We do not sell, rent, or trade your personal data for marketing or advertising purposes.

4. How We Protect Your Data

To ensure the highest level of security, we implement advanced technological and organisational measures, including:

• SSL encryption for data transmission and financial activity
• Firewall-protected servers monitored 24/7
• Strict access controls for authorised personnel only
• Regular system audits, backups, and security assessments
• Compliance with AML/CFT requirements and international data protection standards

5. Data Retention

Your information is retained while your account remains active and for an additional five (5) years following account closure, unless a longer period is required for regulatory, financial, or legal obligations.

6. Your Rights

You have the right to request the following at any time:

• Access to the personal data we hold about you
• Correction of inaccurate, outdated, or incomplete information
• Deletion of your data where legally permissible
• Opt-out from marketing or promotional communications
• Submit privacy concerns, inquiries, or formal complaints

To submit a request or speak with our Data Protection Officer, please contact our support team via LiveChat. We will review your request and respond in accordance with applicable privacy regulations.